How can I withdraw from my account?

You can withdraw funds from your account in any of the following ways:

  • Bank transfer
  • Money transfer
  • Sending money to a MoneyPolo prepaid cards
  • Sending money to any VISA or MasterCard issued by different merchant
  • Transfer to another account in the system
  • Transfer to an e-wallet
  • Transfer in bitcoins

TO ANOTHER ACCOUNT

  • To another MoneyPolo account

You can transfer funds between two MoneyPolo accounts using option Withdraw from account > Internal transfer in your Account management system.

  • To another bank account

Fill out the online form via Withdraw from account > Wire transfer in your Account management system.

VIA CASH TRANSFER
Fill out the online form via Withdraw from account > Cash Money Transfer in your Account Management System to send a money transfer.

TO A PAYMENT CARD (CARD TRANSFER)

  • To MoneyPolo VISA or MoneyPolo MasterCard cards

Fill out the online form via Prepaid cards > Load card in your Account Management system.

  • To any other VISA or MasterCard cards

You can transfer funds from your MoneyPolo account to any VISA/MasterCard card globally (some restrictions may apply).

  • To any card issued by a Russian bank.

It will be necessary to specify: Receiver's name, card and phone number so we can send your cash money transfer to the card. These details are specified by a registered customer in my.moneypolo.com or in MoneyPolo branch. Transfer can be send in RUB currency with the direct currency exchange from your local currency.


VISA

All countries except: USA, Afghanistan, Venezuela, Columbia, Burma (Myanmar), Zimbabwe, Iraq, Iran, Cuba, Cote d'Ivoire, Liberia, Lebanon, North Korea, Syria, Sudan

Mastercard

CIS countries: Azerbaijan, Armenia, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Ukraine, Uzbekistan.

Non-CIS countries: Albania, Bulgaria, Bosnia & Herzegovina, Hungary, Israel, Cyprus, Kosovo, Macedonia, Malta, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey, Croatia, Montenegro, Czech Republic

Countries with emitting banks which accept that kind of transfers:  Australia, Bahrain, Viet Nam, Hong Kong, Egypt, Indonesia,  Jordan,  Cambodia, China, Kuwait,  Libyan Arab Jamahiriya, Malaysia, Mexico, Saudi Arabia, Singapore, USA,  Thailand, Philippines,  South Africa.

Transfer can be made in EUR, USD and RUB. You can transfer funds via Accounts ->Withdrawal: Payment card -> Non-MoneyPolo-issued Credit of Debit Card in your Account management system.
To transfer you will have to input card details and in some cases - Receiver's details as well. Please send only Russian Rubles to the cards issued by banks, located in Russian Federation. You can transfer any of these currencies - USD, EUR, RUB to the cards issued outside of the Russian Federation.


TO E-WALLET
Fill out the online form via Withdraw from account > E-money in your Account Management system.
E-wallet withdrawal rules:
The withdrawal can only be possible to e-wallets registered in the name of the client. The name of the MoneyPolo client's account must match the name of the e-wallet.
-MoneyPolo does not permit the withdrawal of funds to e-wallets different that those used to fund the account. For example, a client cannot withdraw money to OKPAY e-wallet if he topped up the account using a CashU e-wallet.